Responsible Gaming

High7Enjoy safe, healthy, and fun gaming at

Gaming is truly fun when it remains a source of enjoyment. high7 believes responsible gaming is the best gaming. We want to stay by your side to make sure gaming never becomes a burden.

5+ Protective Tools
24/7 Help Is Available
18+ Strict Age Policy
100% Fair Game
Our Commitment

At high7, responsible gaming isn't just a policy — it's the foundation of our business. We believe a happy and healthy player is our greatest asset in the long run.

Responsible gaming means knowing your limits, staying within your budget, and keeping gaming as a form of entertainment — not a way to earn income or escape frustration. When gaming crosses these boundaries, that's when problems begin.

High7 provides every user with a range of protection tools. Using these tools is not a sign of weakness — it's the mark of a smart and responsible gamer.

high7's Commitment

We are members of international responsible gaming organizations and strictly follow their guidelines. Every user's well-being and safety is more important to us than profit.

Principles of Responsible Gaming
1
Play for Entertainment

Gaming is a form of entertainment, just like watching movies or playing cricket. Never think of it as a way to earn income.

2
Set Your Budget Before You Play

Decide how much you'll spend before you play. Be mentally prepared to lose that amount and don't go beyond your budget.

3
Keep Your Time in Check

Set a time limit for each session. Playing for extended periods impairs your judgment and increases the chance of making poor bets.

4
Learn to Accept Losses

Placing more bets to recover losses is the most dangerous habit of all. Stop when you lose. Stop when you win, too.

5
Prioritize Other Areas of Life

Family, work, studies, and social life always come before gaming. If gaming starts to affect any of these, that's a warning sign.

high7's Responsible Gaming Tools
What high7 offers to keep your gaming experience under control
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Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Once set, reducing the limit takes effect immediately, but increasing it requires a 24–48 hour waiting period.

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Bet Limit

Set the maximum amount you'll wager on a single bet. This limit protects you from large losses in emotional moments. You can change it anytime in your high7 account settings.

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Session Time Limit

Decide in advance how long you'll play in a session. When your set time is up, high7 will alert you and, if needed, log you out automatically.

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Cooling-Off Period

Need a break? Temporarily suspend your account for 48 hours to 30 days. During this time you won't be able to log in, but your account won't be deleted.

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Self-Exclusion

Take self-exclusion for 6 months to 5 years for a long-term break. During this time you will not be able to access your account in any way, and it will not be reactivated before the period ends.

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Activity History

Review your gaming history, spending statistics, and session duration. Being aware of your own habits is the first step in responsible gaming.

Recognise the Warning Signs

Gaming problems don't appear suddenly — they build gradually. Be alert if you notice these signs in yourself or someone close to you:

Chasing Losses: Chasing losses by placing bigger bets after every loss.

Hiding from family: Hiding gaming habits or spending amounts from family or friends.

Breaking promises: Repeatedly saying "just one more time" while being unable to stick to your own limits.

Financial Pressure: Skipping important bills, loan payments, or essential expenses to fund gaming.

Psychological dependence: Feeling restless, irritable, or anxious when not playing.

Impact on Work or Studies: Loss of focus at work or disruption to studies due to gaming.

Impact on Sleep & Health: Staying up late for gaming or developing irregular eating habits.

What to do if you see these signs?

If you notice one or more of these signs in yourself, contact high7 support without delay. We will help you without judgment.

Check Yourself

Ask yourself the following questions honestly:

Are your gaming habits healthy?

Do I often spend more than my set budget?
Is gaming affecting my sleep or daily life?
Do I feel the urge to keep playing after a loss?
Are people close to me worried about my gaming?
Do I feel restless or irritable when I'm not gaming?
Do I hide the time and money I spend gaming?
Result Analysis

If 1–2 answers are "Yes" — stay cautious. If 3 or more are "Yes," contact High7 support and consider self-exclusion or a cooling-off period.

Strict 18+ Policy

High7 strictly prohibits gaming for anyone under 18. The following steps help enforce this policy:

Age Verification at Registration
KYC Mandatory
ID Scan
Parental Controls
How to Use Protective Tools
Set your gaming limits in just a few simple steps
Step 1: Log in to Your Account

Log in to high7 and click on your profile icon in the top right corner.

Step 2: Go to Settings

Click on the "Responsible Gaming" menu.

Step 3: Set Your Limits

Select deposit, bet, or time limits and enter your preferred value.

Step 4: Confirm

Save your settings. Reductions take effect immediately; increases require a 24-hour waiting period.

FAQs

Here are answers to frequently asked questions about responsible gaming.

Don't Hesitate to Ask for Help

Acknowledging a problem takes courage. High7's support team always maintains strict confidentiality and offers help without judgment.

Need urgent help?

If your gaming problem becomes serious, don't delay — contact high7 support. We'll help connect you with the right assistance.

No. Self-exclusion is a serious commitment and cannot be cancelled before the set period ends. This is intentional — once the period expires, a "cooling period" is required before reactivation, so decisions made in an emotional moment cannot be reversed on impulse.

Reducing your limit takes effect immediately. However, requests to increase a limit take at least 24–48 hours to process. This rule protects you from making major decisions in the heat of the moment.

Yes. Your account balance remains completely safe throughout any cooling-off or self-exclusion period. Once your account is reactivated, you can withdraw your funds as normal.

Only the account holder can make this decision. However, if a family member is concerned, they are welcome to contact support — we will assess the situation and provide appropriate guidance.

The high7 support team helps set account restrictions immediately, connects you with the information and resources you need, and maintains complete confidentiality. Our goal is to support your recovery.

Yes. Gaming addiction is a recognised mental health condition. The WHO and international medical organisations classify it as a treatable disorder. With the right support, full recovery is possible.
Guide for Parents

If someone in your family is struggling with online gaming addiction, your role as a parent or guardian is crucial. Here's how you can help:

  • Talk without judgment: Express your concerns calmly without being confrontational. Instead of "Why are you playing so much?", try "Are you enjoying yourself?"
  • Watch for financial signs: If you notice sudden financial trouble, signs of debt, or cannot account for where money is going, ask directly.
  • Encourage alternative activities: Help them allocate time for sports, social activities, or hobbies.
  • Seek professional help: Reach out to a mental health professional if needed.
Protecting Minors

If your child has opened or is attempting to open an account on High7, contact support immediately. High7 strictly enforces an 18+ policy and will close any underage account without delay.

Healthy Gaming Checklist

Ask yourself these questions every week:

Stayed within my set budget this week
Gaming did not affect family or work
I finished my session within the time I planned
I accepted my losses and did not try to chase them
Gaming was entertainment, not an obligation
Was honest with people close to me about gaming
No harm to sleep or health
If all boxes are checked ✓

You're a responsible gamer! Keep enjoying high7 and follow this checklist every week.

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Play Responsibly, Win with Joy

Sign up at high7 and use responsible gaming tools to build a healthier gaming experience.

Responsible Gaming Limit Controls 24/7 Support 18+ Only
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